DOTHAN, Ala. (WDNews) — According to Dothan Utilities, dispatch staff will remain available throughout Hurricane Isaias to receive reports of power outages and downed trees affecting utility service.
Customers can report those problems by calling 334-615-3302. Reported outages and restoration updates are available at outage.dothan.org.
“Always assume a fallen power line is energized and dangerous,” the notice states. Residents should never touch or approach a downed line or anything touching it, including trees, fences, vehicles or standing water.
Downed lines should be reported immediately to dispatch. If a line poses an immediate threat to life or safety, call 911.
“Never attempt to remove trees or debris near power lines,” Dothan Utilities advises. That work should be left to trained utility crews and emergency responders.
Portable generators should be operated outdoors, well away from windows, doors and vents. Never use a generator inside a home, garage or enclosed space because of the risk of carbon monoxide poisoning.
If a power line falls on a vehicle, occupants should stay inside unless there is an immediate danger, such as a fire. Call 911 and wait for emergency personnel.
Anyone who must exit because of immediate danger should jump clear without touching the vehicle and ground at the same time, then shuffle away with their feet together.
