DOTHAN, Ala. (WDNews) – The City of Dothan’s Utilities Collection division is warning customers about a scam involving fraudsters posing as utility representatives. Scammers are contacting residents, claiming they are due a refund and requesting debit card details to process the payment.
Officials stress that Dothan Utilities will never ask for debit or credit card information over the phone or any other form of communication. Customers are urged to remain cautious and not provide financial details to unknown callers.
If you have concerns about your Dothan Utilities account or suspect fraudulent activity, contact 334-615-4100 directly for verification.