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Enterprise New Utility Bills being Mailed after Third-Party System Glitch

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ENTERPRISE, Ala.- (WDNews)The City of Enterprise along with thousands of other municipalities were affected by a third-party system glitch that locally resulted in incorrect utility bills being sent to some residents.

“Unfortunately, our citizens were affected by a technology problem that was out of our control, but we have been working diligently with the third-party software provider to resolve it,’ Enterprise Chief Financial Officer LeeAnn Swartz said. “New utility bills with the correct amount due should arrive next week.

The online payment system that was impacted by the third-party system glitch is now working. Citizens can also come to the Enterprise Water Department office located inside Enterprise City Hall between 7:30 a.m. and 4:30 p.m. Monday through Friday to pay their utility bills.